Shipping & Tax

Shipping

We make it easy for you to shop online with us by offering complimentary 2-5 business day shipping direct from Switzerland on all orders with a minimum spend. Just choose your favourite products and we will do the rest.

The choice of carrier belongs to Swissline. The parcels are padded and protected.
We offer free worldwide free shipping for all orders above the country's threshold.
The delivery services are as follows:

 Country

 Shipping Cost  Free shipping as of

Switzerland

 Free

Free

EU (applies to all Eurozone countries)

 10 EUR

120 EUR

United States

 10 USD

200 USD

United Kingdom

 10 GBP

110 GBP

Australia

 15 AUD 200 AUD

Singapore

 15 SGD 170 SGD

Saudi Arabia

 40 SAR 500 SAR

Hong Kong

 85 HKD 1000 HKD

Taiwan

 330 TWD 4000 TWD

Japan

 1400 JPY 17000 JPY

UAE

 40 AED 500 AED

Rest of World

 10 CHF 120 CHF


Once we receive your payment, we aim to dispatch your order on the same business day, provided the order is placed before midday CET.

You will receive your order:

  • In Switzerland - within 1-2 business days, sent by Swiss post
  • All other countries - 2-5 business days, sent by DHL Express

Duties & Taxes

CH & Liechtenstein: Prices include Swiss VAT.

US & Mexico: Applicable taxes are payable at checkout. Duties are included in price.

EU, UK & Monaco: All prices shown are inclusive of import duties and taxes. No fees due upon delivery.

UAE & Saudi Arabia: All prices shown are inclusive of import duties and taxes. No fees due upon delivery.

Australia, New Zealand, Hong Kong, Japan, Singapore, Taiwan, Vietnam: All prices shown are inclusive of import duties and taxes. No fees due upon delivery.

All other countries: Duties & taxes will be automatically calculated and displayed during checkout once your shipping address is entered.

Please contact our Customer Service team if you have any questions:

Swissline Customer Service Department
 +41 (0)44 396 10 60
[email protected]
Monday to Friday: 9am - 5pm CET

See our Returns Policy