Shipping & Tax
We make it easy for you to shop online with us by offering complimentary 3-5 business day shipping direct from Switzerland on all orders with a minimum spend. Just choose your favourite products and we will do the rest.
The choice of carrier belongs to Dermalab. The parcels are padded and protected.
We offer free worldwide free shipping for all orders above the country's threshold.
The delivery services are as follows:
|
Country |
Shipping Cost | Free shipping as of |
|
United States |
10 USD |
200 USD |
|
Australia |
15 AUD | 200 AUD |
|
Singapore |
15 SGD | 170 SGD |
|
Switzerland |
Free | Free |
|
Saudi Arabia |
40 SAR | 500 SAR |
|
Hong Kong |
85 HKD | 1000 HKD |
|
Taiwan |
330 TWD | 4000 TWD |
|
Japan |
1400 JPY | 17000 JPY |
|
Netherlands |
10 EUR | 120 EUR |
|
UAE |
40 AED | 500 AED |
|
France |
10 EUR | 120 EUR |
|
EU |
10 EUR | 120 EUR |
|
ROW |
11 EUR | 125 EUR |
Once we receive your payment, we aim to dispatch your order on the same business day, provided the order is placed before midday CET.
You will receive your order:
- In Switzerland - within 1-2 business days, sent by Swiss post
- All other countries* - 3-5 business days, depending on customs, sent by DHL Express
Prices include Swiss VAT for orders within Switzerland and exclude it for international orders. Most countries, including the US and EU, have all taxes and duties included at checkout. In some cases, local charges may apply and will be shown at checkout.
Please contact our Customer Service team if you have any questions:
Swissline Customer Service Department
+41 (0)44 396 10 60
[email protected]
Monday to Friday: 9am - 5pm CET
See our Returns Policy
