Legal Statement, Terms of Use & Privacy Policy

1. APPLICABILITY OF TERMS OF USE

This website is operated by Dermalab SA, Talacker 41, 8001 Zurich, Switzerland ("Dermalab") under the URL "www.swissline-cosmetics.com" (the "Website"). The Website is provided to the user ("You") for informational purposes and "as is" only. By using the Website, You agree to be bound by these terms of use (the "Terms of Use").

2. NO OFFER, APPLICABILITY OF GENERAL TERMS AND CONDITIONS

Neither the Website nor the products mentioned or advertised thereon constitute legal offers. Should You wish to purchase any of the products mentioned on the Website, You may do so by using the web shop (the "Shop") provided on the Website.

All actions relating to the purchase of products using the Shop and all rights and obligations resulting from such actions are solely governed by the general terms and conditions accepted by You during the checkout process of the Shop (the "General Terms and Conditions"). In case of a conflict between the General Terms and Conditions and these Terms of Use, the General Terms and Conditions shall prevail.

3. LIABILITY FOR CONTENT AND AVAILABILITY

While Dermalab is doing its best to make sure that the content of the Website (the "Content") is correct and up to date at all times, errors sometimes do occur. Dermalab does not make any representations or warranties (whether expressed or implied) with respect to the correctness, completeness and currentness of the Content. Dermalab retains the right to amend and/or delete any Content at its own discretion at any time.

Furthermore, no representations or warranties are made with respect to the availability of the Website.

Dermalab shall not be liable for any damages arising from Your use of the Website or Your inability to use the Website.

4. NO RESPONSIBILITY FOR LINKED CONTENT

Dermalab shall not be responsible for any third party content accessible via a link on the Website. Dermalab shall furthermore not be liable for any damages arising in connection with third party content that is linked on the Website.

5. INTELLECTUAL PROPERTY RIGHTS

The Content is subject to intellectual property rights owned by Dermalab and remains the sole property of Dermalab at all times. The Content may only be reproduced and/or otherwise used in excess of the normal viewing and use of the Website with Dermalab's explicit authorization (unless such usage is otherwise allowed under applicable intellectual property laws).

6. DATA PROTECTION AND PRIVACY

6.1 Data We Collect

We may collect the following categories of information:

  • Anonymous data: browser type/version, operating system, date and time of access, website usage data. This information is used only for statistical analysis and to improve the Services.

  • Personal data: your name, contact details (such as address, phone number, email), demographic information, account details, preferences and interests, payment and transaction data, as well as any information you provide in forms or communications.

  • Device and usage data: IP address, session information, cookies and similar technologies.

6.2 How We Use Personal Data

We process your personal data only where permitted by law, for example:

  • To perform a contract with you (fulfilling your order, payment processing, shipping, returns).

  • To comply with legal obligations (e.g., accounting, tax, regulatory requirements).

  • Based on your consent (e.g., sending newsletters or marketing communications).

  • Based on our legitimate interests (e.g., improving our products and services, ensuring website security).

6.3 Cookies

We use cookies and similar technologies to provide functionality, analyze website traffic, remember your preferences, and personalize your experience. Some cookies are essential for the operation of our site; others (such as analytics and marketing cookies) are used only with your consent.

You can manage your cookie preferences at any time through your browser settings or our cookie banner. For more information, please see our [Cookie Policy] (if applicable).

6.4 Third Parties and Service Providers

We may share personal data with trusted service providers who process data on our behalf, such as:

  • IT hosting and e-commerce platform providers (including Shopify)

  • Payment and fraud-prevention providers

  • Logistics and delivery partners

  • Email and marketing service providers

  • Analytics providers (e.g., Google Analytics)

These partners are contractually bound to process personal data only according to our instructions and in compliance with applicable data protection laws.

6.5 International Transfers

As we use global service providers, your personal data may be transferred outside Switzerland, the UK or the European Economic Area. In such cases, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses or adequacy decisions).

6.6 Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration or disclosure. 

6.7 Your Rights

Depending on where you live, you may have the following rights under applicable data protection laws (including GDPR and Swiss FADP):

  • Right to access your personal data

  • Right to rectification of inaccurate or incomplete data

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to certain processing (including direct marketing)

  • Right to withdraw consent at any time (without affecting the lawfulness of prior processing)

To exercise your rights, please contact us at [email protected]. We may need to verify your identity before responding.

6.8 hCaptcha

We use hCaptcha on our contact forms to protect against spam and abuse. hCaptcha may collect certain technical information (such as IP address and browser details) for this purpose. Use of hCaptcha is subject to the hCaptcha Privacy Policy and Terms of Service.

6.9 Children’s Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal data from them. If you believe we have collected data from a child, please contact us so we can delete it.

6.10 Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on this page.

6.11 Contact

For any questions about this Privacy Policy or your personal data, please contact us:

Dermalab SA – Swissline Cosmetics
Talacker 41, 8001 Zurich, Switzerland
Email: [email protected]

7. PARTIAL INVALIDITY

Should any provision of these Terms of Use be or become invalid, such invalidity shall have no effect on the validity of the other provisions of these Terms of Use. In such case, any invalid provision shall be deemed replaced with a valid provision that represents the economic sense of the invalid provision as closely as possible.

8. APPLICABLE LAW AND JURISDICTION

These Terms of Use are exclusively governed by Swiss law under exclusion of its conflict of laws rules. The courts of Zurich, Switzerland shall have exclusive jurisdiction with respect to any disputes arising from or in connection with these Terms of Use.