Shipping & Tax
We make it easy for you to shop online with us by offering complimentary 3-5 business day shipping direct from Switzerland on all orders with a minimum spend. Just choose your favourite products and we will do the rest.
The choice of carrier belongs to Dermalab. The parcels are padded and protected.
We offer free worldwide free shipping for all orders above the country's threshold. The delivery services are as follows:
In the face of the current challenges, we are working hard to ensure there is an uninterrupted service. We have put measures in place to ensure safe handling of the products from packaging to shipping.
Once we receive your payment, we aim to despatch your order on the same business day, provided the order is placed before midday CET.
You will receive your order:
Please contact our Customer Service team if you have any questions:
Swissline Customer Service Department
+41 (0)44 396 10 60
[email protected]
Monday to Friday: 9am - 5pm CET
See our Returns Policy
The choice of carrier belongs to Dermalab. The parcels are padded and protected.
We offer free worldwide free shipping for all orders above the country's threshold. The delivery services are as follows:
Country |
Shipping Cost | Free shipping as of |
United States |
10 USD | 130 USD |
Australia |
15 AUD | 200 AUD |
Singapore |
15 SGD | 170 SGD |
Switzerland |
Free | Free |
Saudi Arabia |
40 SAR | 500 SAR |
Hong Kong |
85 HKD | 1000 HKD |
Taiwan |
330 TWD | 4000 TWD |
Japan |
1400 JPY | 17000 JPY |
Netherlands |
10 EUR | 120 EUR |
UAE |
40 AED | 500 AED |
France |
10 EUR | 120 EUR |
EU |
10 EUR | 120 EUR |
ROW |
11 EUR | 125 EUR |
In the face of the current challenges, we are working hard to ensure there is an uninterrupted service. We have put measures in place to ensure safe handling of the products from packaging to shipping.
Once we receive your payment, we aim to despatch your order on the same business day, provided the order is placed before midday CET.
You will receive your order:
- In Switzerland - within 1-2 business days, sent by Swiss post
- All other countries* - 3-5 business days, depending on customs, sent by DHL
Please contact our Customer Service team if you have any questions:
Swissline Customer Service Department
+41 (0)44 396 10 60
[email protected]
Monday to Friday: 9am - 5pm CET
See our Returns Policy